ENERGY Utility Bill Assistance
Get up to $3,000 in electric or gas bill assistance through HEAP.
Along with utility credit, our clients also receive valuable information about energy conservation and practical tips on how to save energy and keep your utility bill manageable.
Important Notice Regarding HEAP Applications for 2024:
- Your service has been disconnected.
- You have a disconnection notice.
- You have received a 24-hour disconnection notice.
What Services Are Covered?
HEAP - Electric & Gas Bill Assistance
The Home Energy Assistance Program (HEAP) can offer income-eligible residents of Los Angeles County a credit of up to $3,000 on their electric or gas bill. HEAP is available for people who purchase energy from the Los Angeles Department of Water & Power (LADWP), Southern California Edison (SCE), Burbank Water & Power (BWP), Glendale Water & Power (GWP), or Southern California Gas Company.
PACE’s HEAP program only serves the Los Angeles County zip codes listed in the Service Areas below. If you do not see your zip code listed, please use the State LIHEAP service provider lookup tool by clicking here.
Service Areas
Carson, Compton, El Segundo, Gardena, Glendale, Hermosa Beach, Inglewood, Lawndale, Manhattan Beach, Paramount, Redondo Beach, Santa Monica, Torrance, Burbank (91502, 91503, 91505, 91506, 91521, 91512, and 91523 only), Los Angeles (90001-3, 90006-9, 90011-15, 90017, 90020-21, 90024-25, 90027-30, 90036-39 90043-55, 90057, 90059-62, 90064, 90066-69 90071, 90077, 90079, and 90094 only)
If you don’t see your city or zip code listed above, please click here to find services in your area.
Are You Eligible for Utility Bill Assistance?
Your household may qualify for HEAP if:
- You live within the service areas listed above.
- You meet the income eligibility guidelines.
- You have a current bill from a participating gas or electric service provider.
Income Eligibility Guidelines
CalWorks/TANF/AFDC (current month) |
General Relief (current month) |
Child Support (last 4 weeks) |
SSI/SSA (current award letter/current month’s bank statement) |
Pension (current month’s statement) |
Wages/Paystubs (last 4 weeks) |
Worker’s Compensation (last 4 weeks) |
Unemployment/State Disability (last 4 weeks) |
Financial Aid (current award letter) |
Foster Care or Adoption (current month’s check stub) |
Loans (letter from lender and CSD43B filled out) |
Household Size | Monthly Income |
1 | $2,882.83 |
2 | $3,769.83 |
3 | $4,656.83 |
4 | $5,543.92 |
5 | $6,430.92 |
6 | $7,317.92 |
7 | $7,484.25 |
8 | $7,650.58 |
9 | $7,816.92 |
10 | $7,983.17 |
- U.S. government-issued photo I.D. (applicant only)
- Social security number or other acceptable document (applicant only)
- Current electric bill and gas bill complete with all pages covering at least 22 service days with meter readings.
- Proof of current monthly income for all household members, as applicable (see Types of Income). Document must show gross benefit amounts covering the past 30 days. If there is a household member 18 years old or older without income, cash income to report, any income or expense situations to clarify, you must complete the CSD43B form available here.
- Current year’s lease agreement or section 8/HUD contract showing your current monthly rent portion, current year’s property tax statement, OR current month’s rent receipt or mortgage statement.
NOTE: Additional documents may be required.
How to Apply for HEAP
- Download and print the HEAP Application, or pick up an application in person at our office address listed below.
- Fill out the application. Please include ALL required documentation.
- Mail in your completed application or submit it in person to:
PACE Energy – HEAP
1055 Wilshire Blvd, Suite 900E, Los Angeles, CA 90017
Office hours are Monday to Friday, 8:00 AM to 3:00 PM.
A drop box is available to submit applications before or after office hours. No appointment necessary.
