ENERGY Utility Bill Assistance
Get up to $1,500 in electric or gas bill assistance through HEAP.
Along with utility bill credit, eligible clients also receive valuable information about energy conservation and practical tips on how to save energy and keep their utility bill manageable.
Our Utility Bill Assistance Services
LIHEAP - Electric & Gas Bill Assistance
The Low Income Home Energy Assistance Program (LIHEAP) can offer income-eligible residents of Los Angeles County a credit of up to $1,500 on their electric or gas bill. LIHEAP is available for people who purchase energy from the Los Angeles Department of Water & Power (LADWP), Southern California Edison (SCE), Burbank Water & Power (BWP), Glendale Water & Power (GWP), or Southern California Gas Company.
PACE’s LIHEAP program only serves the Los Angeles County zip codes listed in the Service Areas below. If you do not see your zip code listed, please use the State LIHEAP service provider lookup tool by clicking here.
Eligible Service Areas
Carson, Compton, El Segundo, Gardena, Glendale, Hermosa Beach, Inglewood, Lawndale, Manhattan Beach, Paramount, Redondo Beach, Santa Monica, Torrance, Burbank (91502, 91503, 91505, 91506, 91521, 91512, and 91523 only), Los Angeles (90001-3, 90006-9, 90011-15, 90017, 90020-21, 90024-25, 90027-30, 90036-39 90043-55, 90057, 90059-62, 90064, 90066-69 90071, 90077, 90079, and 90094 only)
If you don’t see your city or zip code listed above, please click here to find services in your area.
Are You Eligible for Utility Bill Assistance?
Your household may qualify for LIHEAP if:
- You live within the service areas listed above.
- You meet the income eligibility guidelines.
- You have a current bill from a participating gas or electric service provider.
Income Eligibility Guidelines
Household Size | Monthly Income |
1 | $3,31.66 |
2 | $4,356.83 |
3 | $5,382.00 |
4 | $6,407.16 |
5 | $7,432.25 |
6 | $8,457.41 |
7 | $8,649.66 |
8 | $8,841.83 |
9 | $9,034.08 |
10 | $9,226.25 |
CalWorks/TANF/AFDC (current month) |
General Relief (current month) |
Child Support (last 4 weeks) |
SSI/SSA (current award letter/current month’s bank statement) |
Pension (current month’s statement) |
Wages/Paystubs (last 4 weeks) |
Worker’s Compensation (last 4 weeks) |
Unemployment/State Disability (last 4 weeks) |
Financial Aid (current award letter) |
Foster Care or Adoption (current month’s check stub) |
Loans (letter from lender and CSD43B filled out) |
- U.S. government-issued photo I.D. (applicant only)
- Social security number or other acceptable document (applicant only)
- Current electric bill and gas bill complete with all pages covering at least 22 service days with meter readings.
- Proof of current monthly income for all household members, as applicable (see Types of Income). Document must show gross benefit amounts covering the past 30 days. If there is a household member 18 years old or older without income, cash income to report, any income or expense situations to clarify, you must complete the CSD43B form available here.
- Current year’s lease agreement or section 8/HUD contract showing your current monthly rent portion, current year’s property tax statement, OR current month’s rent receipt or mortgage statement.
NOTE: Additional documents may be required.
How to Apply for Utility Bill Assistance
You can apply for utility bill assistance through PACE online or by mail if you live in an eligible service area.
Please note: We do not accept in-person application submissions. In-person assistance is available only for households experiencing an emergency utility shutoff.
See the full application instructions below.
Apply Online
- Check your eligibility
Eligibility for LIHEAP services through PACE depends on where you live.
Click here to enter your city and check if PACE is your LIHEAP service provider.
- Create an online account
Visit the California LIHEAP Application Portal to create your account: www.caliheapapply.com
Please use a valid email address to create your account. All application updates will be sent via email.
- Fill out the application and include all required documents
Use the online portal to complete your application.
Be sure to upload clear copies of all required documents.
Required documents include:
- Photo ID
- Current Electric and Gas Bill complete with all pages and meter readings for at least 22 service days
- Proof of Current Monthly Household Income for everyone in the household for the last 30 days
- Current Rent Receipt or Mortgage Statement
- Additional documents may be requested
- Submit your application and wait for updates
Applications can take up to 5 months to process. Please wait the full 5 months before requesting a status update.
We will notify you via email if we need additional information, or whether your application has been approved or denied.
Apply By Mail
- Check your eligibility
Eligibility for LIHEAP services through PACE depends on where you live.
Click here to enter your city and check if PACE is your LIHEAP service provider.
- Get an application
Download and print an application using the links below, or pick up an application at our office.
- Fill out the application and include all required documents
Incomplete applications with missing documents will not be processed. Do not submit original documents, only copies.
Required documents include:
- Photo ID
- Current Electric and Gas Bill complete with all pages and meter readings for at least 22 service days
- Proof of Current Monthly Household Income for everyone in the household for the last 30 days
- Current Rent Receipt or Mortgage Statement
- Additional documents may be requested
- Mail in your completed application and wait for updates
Applications can be mailed to:
1055 Wilshire Blvd, Suite 900E, Los Angeles, CA 90017
Applications can take up to 5 months to process. Please wait the full 5 months before requesting a status update.
If we need additional information, we will contact you using the contact information provided in your application. We will also notify you when your application has been approved or denied.
Need more help?
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