Pacific Asian Consortium in Employment

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PACE Partners with LADWP to offer Free Home Energy Improvements for Eligible Customers

PACE would like to share some Los Angeles Department of Water and Power (LADWP) programs that are available to assist eligible customers to lower their utility bills, make their home more comfortable as well as improve their homes’ energy efficiency. These programs include:

Home Energy Improvement Program (HEIP) – offers free energy efficient upgrades for residential customers designed to reduce their energy bills by making their homes more energy efficient.  To use this program, one must be an LADWP residential customer.  Customers must complete a one-page application at  For renters, the owner or manager must also sign the application allowing customers to participate.

Refrigerator Exchange Program (REP) – refrigerators that are at least 10 years old can be replaced by an Energy Star-rated refrigerator.  Eligible LADWP customers may be able to receive either a 15.5 cubic foot and am 18.1 cubic foot model refrigerators.  To find out the features of the models being offered, please visit

Consumer Rebate Program (CRP) – this program offers rebates to residential customers to encourage the installation and use of energy-efficient equipment in their homes.  Rebates are available for the installation of energy efficient central air conditioners, pool pumps, whole house fans, energy-efficient windows and cool roofs.  To apply, please complete the rebate application form at  Applications may be submitted online or by mail.

Low Income & Lifeline Programs – various programs are available for eligible customers to receive financial assistance and discounts.  Some of these programs are 1) Low Income Discount Program that offers a discount to your electric and water bill; 2) Senior Citizen/Disability Lifeline Rate which provides discounts on electric and water bills for customers who are 62 years or older or who are permanently disabled; 3) Life Support Equipment Discount for motorized wheelchairs, respirators, dialysis machines, suction machines, apnea monitors, iron lungs, electronic nerve stimulators, among others; 4) Physician Certified Allowance Discount on a customers’ electric bills for those who are able to provide a state-licensed physician proof of certain illnesses that may be life-threatening.   Applications to these programs are available at

For additional information, please call 1-800-DIAL DWP (1-800-342-5397).

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