Energy/Utilities Resources

Energy Resources

To continue to serve you, applications for the Low Income Home Energy Assistance Program (LIHEAP) for weatherization services or Utility Bill Payment Assistance (HEAP) is available through:

  1. PACE website:

  2. Pick up an application from the 9th Floor. 
    1055 Wilshire Blvd., Suite 900E
    Los Angeles CA 90017


  3. Completed applications can be dropped off at Suite 900E, 9th Floor or mailed to:
    1055 Wilshire Blvd. Suite 900 E
    Los Angeles CA 90017

Submitted applications will be continuously processed. Please note that NO SERVICE DISCONNECTIONS will be implemented by the utility companies at this time until further notice.

Additionally, you can call the following numbers for additional information or for emergency assistance:

PACE Weatherization:  (213) 989-3177 or (213) 989-3255

HEAP (Utility Payment Program):  (213) 989-3173 or (213) 989-3236

Utilities Information

  • Southern California Energy 

    If having trouble paying bills, contact SCE customer contact center to discuss payment extensions, or arrangements; or by calling: 1-800-950-2356


  • California Department of Community Services & Development
  • Southern California Gas

    SoCalGas will not disconnect services to customers who can’t pay bills amid coronavirus outbreak SoCalGas customers can call 1-877-238-0092 to speak with a representative about their bill. Extended payment plans available. 

  • Spectrum

    Spectrum is offering 60 days of free Wi-Fi for low income families:
  • Verizon

    Verizon will help customers and  small businesses disrupted by impact of coronavirus (company will waive late fees and keep residential and small business customers connected even if negatively impacted by global crisis).

  • Charter Comcast
    Is offering Free Internet Service for Households with
    Children – to enroll call: 844-488-8395


  • Los Angeles Department of Water & Power (LADWP)
    LADWP  customers impacted by COVID-19 can request a payment plan online at  or can make arrangements by calling customer care at 1-800-DIAL-DWP (1-800-342-5397).